Expired Cards Request Account Assistance — To request help with your account, complete the form below. Fields with an asterisk are required. Support Request Form To request help with your account, complete the form below. Fields with an asterisk are required. Name* Library Card Number* Email Address* Please leave this field empty. Phone Number (with area code)* Street Address* City* Zip Code* Notification Preferences*Phone CallSMS TextEmailPhone Call + EmailSMS Text + EmailNo notifications What kind of error message did you receive?*Login failed ...Your card has expired ...The patron's account will expire on ...Other/No error message Optional Message: If you need immediate account assistance during our regular business hours, call 208-612-8460.