Expired Cards Request Account Assistance Support Request Form To request help with your account, complete the form below. Fields with an asterisk are required. Name* Library Card Number* Email Address* Please leave this field empty. Phone Number (with area code)* Street Address* City* Zip Code* Notification Preferences*Phone CallSMS TextEmailPhone Call + EmailSMS Text + EmailNo notifications What kind of error message did you receive?*Login failed ...Your card has expired ...The patron's account will expire on ...Other/No error message Optional Message: If you need immediate account assistance during our regular business hours, call 208-612-8460.